Shipping & Returns

This website, lrbushcraft.com is the ONLY way to purchase authentic LRB gear. 

In the fall of 2020 we were made aware of fraudulent "companies" marketing, via social media, their junk to current and prospective customers.  They've lifted images from the LRB website and social media sites.  These fraudulent companies are also lifting images of customer videos and photos as 'proof' that they are selling authentic gear.  It is a scam.  We have reported this to the social media sites and they are unwilling/unable to do anything to stop/eliminate/prevent this.  Thankfully we have an AMAZING customer base that has been diligent about reporting the fraud and blasting the fraudulent "companies" by commenting that it is fraud, scam, etc. with a redirect to lrbushcraft.com for authentic gear. 

I stand behind the products I sell.  Please call me if you have any questions before placing your order.  I'm easy to work with and I personally answer all calls and emails.  

 

If something has not met your expectations I want to know so I can make it right with you....Thanks! Jason

 

Returns/Exchanges - call me if you have any questions before placing your order.  I'm easy to work with.

Returns Policy

  • LRB will accept returns on items within 30 days of purchase.  Items must be in new, unused condition. The consumer is responsible for return shipping charges.  Call me if you have any questions.  

Boreal Shirt Exchange/Size Change Policy  

  • Let's talk live!  I can help you through any questions you may have about what size to order.  If you need to exchange for a larger/smaller size, we can work it out.  

 

Shipping

Domestic Customer Shipping: We offer free domestic (including Alaska and Hawaii) shipping on most of our items.  

International Customer Shipping:

  • Shipping:  After placing your order,  we will send you another invoice to cover shipping charges.  The item will not be shipped until this additional invoice is paid.
  • We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  We charge for shipping to the destination country; anything beyond that resides with the consumer and the specific country customs regulations.  After making your purchase, another invoice will be sent to the buyer to cover shipping charges to the destination country.  
  • Customs - be aware of customs guidelines and any applicable charges.  Customs regulations vary by country.  Customs are outside of my control - each consumer is responsible to research and understand the regulations.  
  • Customs forms:  Products purchased will never be declared as a gift to avoid the possibility of customs charges - doing so is fraud.  If you are ordering a Boreal shirt or Northwoods poncho, the item is identified as a 'wool shirt made in USA' on every customs form.  

If you would like to get a shipping quote for an international order, please contact Jason at 218.428.4766